To extend or renew your subscription, visit the My Account section and update your membership plan. Try to do this at least two days before your plan expires so you can avoid any disruptions to your access.
The Biggest Loser Club can accept ‘direct deposit’ payments from members who don’t have a credit card. By direct deposit we mean transferring your membership fees into our bank account. This service is available on selected payment plans only. If you wish to pay by direct deposit, please contact customer service.
The Biggest Loser Club uses calories as our primary measure of energy for two reasons:
That said, because kilojoules is the standard in Australia, our food search and exercise plans display both kilojoules and calories. We also have a calorie converter on the site so you can equate the difference.
One calorie is approximately 4.2 kilojoules. Use our calorie converter to do the maths. It gives you the option of converting kilojoules to calories, or calories to kilojoules. You’ll find it in the Resources section.
Your daily calorie target is based on your Basal Metabolic Rate (BMR) which we calculate using the Harris-Benedict equations. These equations take into account your height, weight, age and gender. In addition, we consider your everyday activity level and then deduct a certain portion to achieve the ‘negative energy balance’ required for weight-loss.
Negative energy balance means your ‘energy in’ is less than your ‘energy out’. Or in other words, you’re using more energy through everyday activity and exercise than you’re consuming through food and drink.
You’ll find more about BMR and the Harris-Benedict equations at Wikipedia.
This depends! Alcohol dilutes your willpower and is likely to increase the chance of overeating. It is also high in calories but low in nutrients.
If you drink alcohol, you need to increase your exercise to burn off the extra calories. Look up your favourite drinks in food search and see how much walking you need to do to burn them off.
According to guidelines set by the National Health & Medical Research Council (NHMRC), the maximum daily intake of alcohol recommended is 4 standard drinks a day for men and 2 standard drinks a day for women with 2 alcohol-free days each week. That said, it’s very hard to stick to your daily calorie target if you drink to this extent.
Also keep in mind that a drink isn’t always a standard drink – it’s usually more. Check out this standard drink guide (PDF 273 KB) from the Australian Government’s Alcohol Guidelines website.
If you feel you need additional support outside The Club website, you could consider:
If you have any further questions that aren’t answered in this help section, you can also contact us and we’ll do what we can to help. Please note that it can take up to 3 business days for us to respond.
You need to eat to lose weight and if your calorie target is too low, you’re likely to feel deprived, hungry and possibly irritable too.
The Club's daily calorie target gives you room to include some indulgences occasionally, making weight loss more manageable and realistic. It’s actually quite motivating when your daily total is slightly under your calorie target, whereas if you go over every day it can seem a little disheartening!
While it’s OK to lower your target by a few hundred calories, we do not advise dropping it too low, especially if you’re doing a decent amount of exercise.
You can change your calorie target in the My Account section.
Yes, you can. You won’t lose weight as quickly, but if a few more calories makes it easier for you to get healthy, then go for it.
The most important thing is find a change in your usual food intake that you can live with. Stick with it and the results will come.
Yes, certainly use some of them but if you eat most or all of them, your weight-loss will be slower.
The calories you burn through exercise come in handy when you need an occasional treat or are eating out. That said, if you regularly trade them for food, it’s best to spend them on healthy options such as fruit, wholegrain breads, low-fat dairy products, nuts or other nutrient-rich such as avocado and olive oil.
If you eat more calories in a day, just start again immediately from the very next meal. The more consistently you follow your eating plan the quicker you’ll get results and feel better.
That said, it’s normal to have a few days when you go over, so keep everything in perspective. You could always do some extra exercise to balance things out.
And remember: it's what you do most of the time, not some of the time, that counts.
Eating breakfast every day will rev up your metabolism and provide plenty of energy and vitamins to power your muscles and brain.It is a habit you can get used to but you may need to start by packing breakfast in your lunchbox and taking it to work to eat a bit later in the morning. If you stay at home, you could have it for morning tea. It also helps to eat dinner a bit earlier in the evening so your body wakes up hungry.
Another good tip is to do some exercise before brekkie – there’s nothing like a brisk walk or cardio session to work up an appetite!
Following The Biggest Loser Club Meal Replacement Program doesn’t mean you can’t eat! Often people think that meal replacements are supposed to mean only eating one meal a day. This is incorrect. If you look at the menu plans you'll see that they include two meal replacements, healthy snacks and an evening meal. For some calorie targets there are foods and snacks to have with the meal replacements as well.
Although Meal Replacements are designed to reduce your calorie intake, that doesn’t mean you have to starve! You still need to eat a certain about of calories each day to achieve optimal weight loss and ensure that you’re not so hungry that you give up.
If you wish to reduce your daily calorie target by a couple of hundred calories that’s ok, but it is not recommended that you consume less than 1200 calories per day. Below this intake you can be depriving your body of vital nutrition, putting yourself at risk of malnutrition and slowing your metabolism through what’s called “starvation mode”.
Remember: weight loss is a long-term journey, and meal replacements are just one of the tools you can use to help you change your eating habits for life.
We also encourage you to read these FAQs:
‘Meal replacements’ are used on reduced-calorie diets to kick-start your weight change or help break unhelpful habits that lead to weight gain. Each ‘meal’ – be it a shake, soup or bar – is specially formulated to be low in calories and rich in nutrients and vitamins so you feel satisfed and get the nutritional balance you need.
It’s easy to use meal replacements – simply start by replacing two meals a day (e.g. breakfast and lunch) with a Biggest Loser Club Shake, Soup or Meal Replacement Bar.
You can then enjoy healthy, satisfying snacks between meals and a delicious, tasty dinner. Once you feel more in control of your weight and eating habits, you can gradually cut back to one Shake, Soup or Meal Replacement Bar a day. When you’re happy with your weight and shift into ‘maintenance’ mode, you can use meal replacements as required; for example, to get back on track if your weight has started to rebound, to give you time to get organised if your eating habits have slipped, or when you’re pressed for time.
Take the time to read The Biggest Loser Club Meal Replacement Program Guide, which you will find in the Starter's Value Pack. Also, remember to take a look at your special meal replacement menu plans, use the shopping lists, and follow these guides to get you started on your journey to healthy eating!
Meal replacements work like any other reduced calorie diet i.e. they create a “negative energy balance”. The Biggest Loser Club Meal Replacement Program works because it addresses this principle behind all successful weight-management programs: the energy equation. Everything you eat and drink contains energy, which is measured in calories (kilojoules). Your body can do only two things with energy: BURN IT, through physical activity and exercise, or STORE IT, as excess body fat.
To cut the fat, you need to pull back on what you’re eating and drinking, and get your body moving. To do this, aim to keep your daily calorie intake to within the limits suggested when you sign up to The Biggest Loser Club. Using the online food and exercise diary is a great way to keep track of your energy intake, and energy burned.
The Biggest Loser Club Meal Replacements are useful for you to gradually introduce healthy eating habits, and are particularly helpful for those who have struggled to, or who just don’t have time to, implement healthy eating habits.
Once you have achieved a desired goal, such as 10% weight loss or when you feel comfortable enough to prepare your own meals, you can gradually reduce the number of meal replacements you use. Over time you might find that you use meal replacements on those occasions when you just don’t have time to prepare healthy meals.
We also encourage you to read the FAQ “Why use The Biggest Loser Club Meal Replacements”.
When you sign up to The Biggest Loser Club, you will be provided with a weekly menu plan and exercise program. The weekly menu plan gives you with an example of how to implement healthy eating ideas to ensure you are meeting your body’s nutrition needs and calorie targets. Although you don’t have to follow the menu plan exactly, it is a good idea to initially follow the plans to develop your portion control skills and learn how to balance your meals. Over time you will gain the skills and knowledge to plan your own daily food intake!
Use the menu plans in conjunction with the online diary and you will find your food knowledge will improve significantly!
The Biggest Loser Club Meal Replacement products have the full ingredient lists printed on the back of each product pack. If you have any allergies or intolerances to particular ingredients check the ingredient lists first. You can find more details about food allergens and food additives on the Food Standards of Australian and New Zealand website
If you are still unsure if the products are suitable for you, please consult your Dietitian or GP.
Yes, The Biggest Loser Club Meal Replacement Shakes are 99% fat free when you prepare the sachet as directed, with 200ml of water (total weight 255g). The prepared shake contains less than 1% of the total volume as fat.
Yes, The Biggest Loser Club Meal Replacements contain proteins derived from dairy, as well as soy proteins. However, there are no meat-derived products used in The Biggest Loser Club Meal Replacement products. That means our Meal Replacements are suitable for vegetarians that include dairy foods, but are not suitable for vegans.
If you are using either the Meal Replacement program, or the other Biggest Loser Club programs, and are feeling hungry at any time of the day or night, it might be because you are not meeting your calorie targets.
The calorie targets are set to keep you feeling satisfied yet achieve a weight loss of 0.5 to 1kg per week. Using the menu plans will guide you to choose foods that are portion controlled, nutritious and filling. Once you get the hang of the menu plans you can use them for ideas and inspiration, and apply those ideas to your own meals which you can track in the Diary.
If you are meeting your calorie targets and still feel hungry – then check that you have the right calorie target for your activity level. Are you more active during the day than you think? Have you increased your exercise level lately? You can change your calorie target here.
A growing body of research shows that Meal Replacements can be effective for weight loss if used appropriately. They are often best used for the following reasons:
The first thing to do is confirm that you’re a Club member. Only members who have registered through this site and paid the appropriate membership fees will be able to log in. (If you’re trying to log in using your details from The Biggest Loser message boards, unfortunately they won’t work.)
Once you’ve confirmed that you’re a Club member, please check that you’re logging in using your email address and password, not your nickname or username.
If you’ve forgotten your password, please click here for a reminder.
If the problem persists, please email us to report the issue. Try to give as much detail as possible to help us troubleshoot.
The Club website uses Flash in many places and if you don’t have it installed, several areas of the site won’t work effectively.To download the Flash Player, visit the Adobe website and follow the prompts from there.
If you already have the Flash Player installed and are still seeing the ‘Download’ message, check that your Flash Player is enabled. To do this in Internet Explorer, go to ‘Tools’, select the ‘Manage Add-ons’ option and then ‘Enable or Disable Add-ons’. Look for the ‘Shockwave Flash Object’ in the list and change it to enabled if it is disabled.
If, however, the Flash Player is enabled and you’re still seeing the ‘Download’ message, please email us to report the problem. Try to give as much detail as possible to help us troubleshoot.
Oops! Errors occur from time to time, and if you get this message, we ask that you contact us and quote the error number displayed on the message.
The best way to do this is ‘Copy’ it from the web page and then ‘Paste’ it into the contact us message. To copy, you select the relevant text and click ‘CTRL + C’. To paste, you click ‘CTRL + V’.
The diary's calendar is set by your computer clock, so if it's showing the wrong date, it's likely that your computer is also. If you adjust your computer clock so it's displaying the correct date and time, it should fix your diary issue.
The menu plan print manager users a popup so if you're running popup blocking software, it may be causing the issue. Please make sure your popup blocker is set to allow all popups from biggestloserclub.com.au.
You can change the start weight by following these steps:
If you've got a question that isn't answered here, please drop us a note. We're happy to help!